Terms of the promotion «DARK DUALITY BOX — HALLOWEEN marketing campaign»

1. Organiser

1.1. The organiser of the promotion is DARK BY RIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (NIP: 5273103291, KRS: 0001093048, REGON: 52805532800000; Poland, Masovian Voivodeship, Warsaw, ul. Goleszowska 3, postal code 01-249) (hereinafter, the “Organiser”).

2. Subject of the promotion

2.1. The subject of the promotion is the provision to the Participant, during the Promotion period, of the limited DARK Duality Box set (hereinafter, the “Exclusive Product”) at the price of 0.10 PLN or 0.10 EUR when placing and paying for an order of “DARK BY RIOR” products worth at least 300 PLN or 70 EUR on darkbyrior.com (hereinafter, the “Website”), subject to the other conditions set out in this document.

2.2. The Exclusive Product is a set of cosmetic products, limited in quantity and time, in exclusive packaging, in one of two variants: DARK Duality Box No. 1 or DARK Duality Box No. 2.

2.3. The total number of Exclusive Products in the promotion on the Website is 50 (fifty) pieces; this number is fixed and will not be replenished, including:
2.3.1. 25 pieces of DARK Duality Box No. 1;
2.3.2. 25 pieces of DARK Duality Box No. 2.

2.4. The promotion runs from 28.10.2026, 00:00 Central European Time (CET), until the last Exclusive Product is assigned to an order or until 04.11.2026, 23:59 Central European Time (CET), whichever occurs first. The promotion ends automatically, without further notice, when its period expires in accordance with this clause.

2.5. The promotion applies in the countries within the possible delivery areas, except the Russian Federation, the Republic of Belarus, the temporarily occupied territories of Ukraine and other countries with which economic transactions are restricted by the Republic of Poland, the EU, the USA or Ukraine. The promotion covers orders placed on the Website, provided that delivery to the relevant country is technically supported by the Website at the time the order is placed.

2.6. The promotion applies only to orders placed and paid for on the Website. It does not apply to orders placed via social networks, messengers, marketplaces, salons or the Organiser’s representatives, or to wholesale and distribution orders.

3. Conditions of participation

3.1. A Participant may be a natural person who is a consumer within the meaning of art. 22¹ of the Polish Civil Code (hereinafter, the “Participant”).

3.2. The Participant must: a) be at least 18 years old; b) not have a valid wholesale, distribution, partnership or other agreement with the Organiser providing for special terms of cooperation (such customers are not Participants of the promotion).

3.3. Placing an order on the Website during the promotion period to which the Exclusive Product has been added means the Participant’s full and unconditional acceptance of these Terms.

4. How to receive the Exclusive Product

4.1. The Exclusive Product is automatically added to the cart as soon as the value of DARK products in the cart reaches 300 PLN or 70 EUR. There is no need to enter a promo code or add the Exclusive Product manually.

4.2. The amount for reaching the threshold is calculated as the value of “DARK BY RIOR” products in the cart after all discounts, promo codes and bonuses have been applied, including VAT (gross). The amount does not include: a) the delivery cost; b) the price of the Exclusive Product itself.

4.3. If the order is placed in another currency available on the Website (EUR), the threshold is the equivalent of 300 PLN at the exchange rate applied by the Website at the time the order is placed.

4.4. The variant of the Exclusive Product (DARK Duality Box No. 1 or No. 2) is selected by the Website system at random, taking into account the current stock of each variant. The Participant cannot choose or replace the variant of the Exclusive Product. If one of the variants runs out, the other variant is added to the order until its stock is exhausted.

4.5. If, after the Exclusive Product has been added, the Participant changes the contents of the cart and the amount calculated in accordance with clause 4.2 falls below 300 PLN (even by the smallest amount) or 70 EUR, the Exclusive Product is automatically removed from the cart. If the threshold is reached again, the Exclusive Product is added again, subject to availability.

4.6. The Exclusive Product is assigned to the order at the moment the order is placed (confirmed) on the Website. Having the Exclusive Product in the cart before the order is placed is not a reservation and does not guarantee receiving it if, by the time the order is placed, all Exclusive Products have already been assigned to other orders.

4.7. If an order is cancelled (by the Participant, by the Organiser or due to non-payment within 2 calendar days of placing it), the Exclusive Product assigned to it returns to the overall promotion stock.

4.8. One Participant may receive no more than 1 (one) Exclusive Product during the entire promotion period, regardless of the number and value of orders placed. The Participant is identified by the combination of the following data: email address, phone number, account on the Website, delivery address, payment method, tax identification number.

4.9. The values of several separate orders are not added up. The threshold of 300 PLN or 70 EUR must be reached within a single order.

4.10. The Participant may decline the Exclusive Product by removing it from the cart before placing the order. In this case the Exclusive Product is not considered received, and the right to participate in the promotion is retained until the promotion ends.

4.11. The Exclusive Product cannot be exchanged for cash, other goods or services and is not compensated if the promotion ends.

4.12. The promotion cannot be combined with other promotions, discounts and promo codes valid on the Website, including the “10% off your first order” promotion. If they are combined, the threshold is calculated in accordance with clause 4.2 of these Terms.

5. Return of the Exclusive Product

5.1. The Exclusive Product is part of the order and is sold at the price of 0.10 PLN or 0.10 EUR. The consumer has the right to withdraw from the sales contract in accordance with art. 27 of the Polish Consumer Rights Act of 30 May 2014 (within 14 days), subject to the specifics set out in this section and the Return and Exchange Terms published on the Website.

5.2. In the event of a return of the entire order, the Exclusive Product is returned together with the other products of the order in undamaged original packaging. The Participant is refunded the amount actually paid, including the price of the Exclusive Product (0.10 PLN or 0.10 EUR).

5.3. In the event of a partial return, if the value of the products remaining with the Participant, calculated in accordance with clause 4.2, falls below 300 PLN or 70 EUR, the Participant must return the Exclusive Product in undamaged original packaging together with the returned products.

5.4. The Exclusive Product cannot be returned or exchanged separately from the main order, except where a manufacturing defect is found in it. In that case the Organiser replaces the Exclusive Product with an equivalent one, if available; if not, the Organiser informs the Participant that no replacement is available, and only a refund for that Exclusive Product is possible.

6. Prevention of abuse

6.1. Any actions aimed at obtaining the Exclusive Product by circumventing these Terms are prohibited, including: a) creating several accounts by one person or using different accounts with the same delivery address, phone number, payment method or tax identification number in order to obtain more than one Exclusive Product; b) placing orders on behalf of third parties in order to obtain additional Exclusive Products; c) using technical means (VPN, proxies, anonymisers, automated scripts) to circumvent the promotion’s restrictions; d) reselling the Exclusive Product; e) providing false or incomplete data when placing an order.

6.2. If actions referred to in clause 6.1 are detected, the Organiser has the right (at its choice, to take one, several or all of the following measures): a) remove the Exclusive Product from the order before it is shipped; b) cancel an order placed in breach of these Terms and refund the amounts paid; c) if abuse is detected after the order has been fulfilled, demand the return of the Exclusive Product in undamaged packaging; d) use the Website’s technical means to bar that participant from all future promotions organised by the Organiser.

6.3. The decision to apply the measures referred to in clause 6.2 is made on the basis of objective circumstances (matching data with previous orders of promotion participants, abnormal activity from a single source, use of means to conceal identity, etc.). The Organiser notifies the Participant of the decision by email, stating the grounds.

7. Limitation of liability

7.1. The Organiser is liable for the performance of its obligations under these Terms on the general terms provided for by applicable law. No provision of these Terms limits the Organiser’s liability that cannot be limited under mandatory provisions of law.

7.2. To the extent permitted by law, the Organiser is not liable for: a) failure to receive the Exclusive Product due to the exhaustion of the total number of Exclusive Products; b) technical failures of payment systems, internet providers and other third parties beyond the Organiser’s reasonable control; c) inability to receive the Exclusive Product as a result of the Participant providing incorrect data.

8. Changes to the terms and end of the promotion

8.1. The Organiser has the right to amend these Terms where there are objective grounds, in particular due to changes in legislation, correction of technical or editorial errors or changes to the Website’s technical infrastructure, provided that such changes do not worsen the position of Participants who have already placed an order with the Exclusive Product.

8.2. Changes take effect from the moment they are published on the Website and apply to orders placed after publication. Orders placed earlier are governed by the Terms in the version in force at the time the order was placed.

8.3. Orders placed before the end of the promotion with an assigned Exclusive Product are fulfilled by the Organiser in the usual manner.